Effective Date: January 16, 2026
Privacy Policy
MopMaster Crew LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://mopmastercrew.com, contact us, book services, or opt in to receive communications, including SMS messages.
Information We Collect
We may collect the following personal information:
Name
Phone number
Email address
Service address
Appointment and service details
Payment information (processed securely by third-party providers)
We may also automatically collect:
IP address
Browser type
Device information
Website usage data through cookies or analytics tools
How We Use Your Information
We use personal information to:
Provide and manage cleaning services
Schedule appointments and send service updates
Respond to inquiries and customer support requests
Send SMS or email communications (only with consent)
Improve our website and services
Comply with legal obligations
Sharing of Information
We do not sell or rent personal information.
We may share information only with:
Service providers necessary to operate our business (payment processors, scheduling systems)
Legal authorities when required by law
SMS consent is not shared with third parties or affiliates.
SMS Communications
If you opt in to receive SMS messages, we may send:
Appointment confirmations
Service updates
Customer care messages
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to:
Access or update your personal information
Opt out of marketing communications
Withdraw SMS consent at any time
Contact us at support@mopmastercrew.com.
SMS Privacy Notice – MopMaster Crew LLC
Information We Collect
We collect personal information including name, phone number, email address, service address, and appointment details when customers submit forms, contact us, book services, or opt in to receive SMS communications.
How We Use Personal Information
Personal information is used for:
Appointment confirmations and reminders
Service updates and follow-up communications
Responding to customer inquiries and support requests
Billing and invoice notifications
SMS Consent and Data Sharing
Phone numbers collected as part of the SMS consent process are used solely for communication between the customer and MopMaster Crew LLC.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Who We Share Information With
We may share limited information with trusted service providers only as necessary to deliver our services. We do not sell or share personal information for marketing purposes.
Your Choices
You may opt out of SMS messages at any time by replying STOP. You may also contact us to request removal of your information.
Contact Information
MopMaster Crew LLC
Phone: (410) 734-21963 | (410) 834-3533
Email: info@mopmastercrew.com
Website: https://mopmastercrew.com/
